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Policies

Welcome! I am flattered that you’ve stopped by! Whether you are sending out thank you’s, a holiday greeting, or planning for the most exciting event of a lifetime, I want to leave you with a custom design that absolutely compliments YOU and that you can’t wait to share!

Turnaround

HOW FAST CAN I EXPECT MY ORDER TO BE COMPLETED?
*timeline may vary for custom (from scratch) orders*

1. ENTIRE Order Placed Date + 1-2 Business Days
(8a-3p M-F, CST) = Proof to Buyer

NOTE: Entire Order Placed Date means order has been placed, purchased, and all pertinent info has been EMAILED to me (wording/info, photo(s), size - 4x6 or 5x7).

2. Buyer Approval of Proof + up to 1 Business Day
(8a-3p M-F, CST) = Final File to Buyer for Printing

Additional adjustments to your proof may delay your final printable version an additional 1-2 business days.

My shop is closed evenings and weekends. If you place your order after hours - it will be processed as being placed the next 'business' day.

RUSH MY ORDER! If you are running behind on your project or you need your order sooner than this timeline presents, rush processing is available for an additional cost of $12. Please let me know if I can assist you in this way.

Payment

I accept paypal. – it’s fast, easy, and cheap!

Payment is expected before I begin your design.

Designs are available in 4X6 and 5x7 with a 1/4" margin bleed. If you need it designed for a different size, a custom design fee will apply to cover redesign time.

Refunds and Exchanges

Please double and triple check the proofs that I send before you approve them. If a proof is approved with a spelling or date error, I can change it at no extra charge. I do not, however, refund money for cards that you already printed. PLEASE REMEMBER - colors vary slightly between computer screens.

Because payment is for my work only, I cannot offer a refund once a card has been designed.

Additional Policies and FAQs

Please have a sample card of your design printed before having ALL of them printed. If the colors don't turn out the way you were hoping, I would be happy to adjust them and send you a new proof, but I can not refund money for the cards you already had printed. Colors vary based on your computer monitor and on your photo processor, so printing a sample is strongly encouraged.

Photos should be 300 dpi or higher for proper print quality. I can not be held responsible for photos of poor quality or low resolution.

 

Photos are so graciously appreciated & credits belong to:

Penny Drake Photography

www.weewinksphotography.com

www.bugnbelle.etsy.com

kjmonsen photography * kjmonsenphotography.com

jenn mac photography * www.jennmcpherson.com

http://www.everydayjoyphoto.com

www.surfincb.com

and my gorgeous customers! :)

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